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June 16th 2025

Why the LUNA® X5 Ceiling Lift System Delivers the Best Long-Term Value

We’ve all reflected on the ‘buy cheap, buy twice’ warning given by those who have made poor decisions when purchasing ‘bargains’ such as clothes, furniture and electrical goods at rock bottom prices. We soon realise, they just don’t last.

Buying medical devices is no different. When investing in a ceiling lift system, the natural instinct is to compare the products on the market purely based on the initial purchase price. While understandable, this approach overlooks one of the most critical factors in making a smart, sustainable choices: the total cost of ownership (TCO). The latest LUNA® X5 undeniably delivers superior value in the long run.

More Than Price: The True Cost of Ownership

The initial price of a ceiling hoist typically accounts for a small fraction of the total cost over the eight to ten years of its expected lifespan. Factors such as servicing, downtime, life time (sometimes associated with planned obsolescence, replacement costs, and adaptability to user needs all contribute significantly to the real financial impact of your purchase.  For example, a battery, the new generation Nikkel-Metal battery, and lift strap can be replaced using just one tool, within the first 30 minutes of a call out.

Within just 18 months, LUNA® X5 begins to outperform competitors in terms of value. The savings in service labour, reduced callouts, and less frequent part replacements start to stack up quickly—offsetting any difference in initial pricing. As an example on the savings, LUNA® X5 has the first and only hand controller, where either the cable or plastic hook can be replaced in case of damages and not the whole hand controller each time. In addition, LUNA® X5 is the first and only lift with 20 years or 30,000 lifts lifespan, maximising the value per cycle and return on investment.

Serviceability: Saving Time and Money with LUNA® X5

The LUNA® X5 sets a new benchmark in ease of maintenance. Its design significantly reduces the time required for service, repair, or replacement of parts—cutting down both costs and resource demands for dealers and service teams. This translates directly into reduced downtime, less disruption for users, and lower overall servicing costs.

A strong example of reducing downtime is the benefit that product simplicity brings – only one LUNA® X5’s pod is required, whatever the situation or environment. This means when an installed CLS pod stops working, it can be swapped out with a LUNA® X5 in seconds, and the original can be sent for repair and returned to stock. This enables installers with 24/7 service level agreements to quickly and consistently meet targets and exceed customer expectations.

Aesthetic Excellence: Meeting the Needs of Homeowners

Aesthetics are more than just a luxury in home environments—they’re a key driver of user acceptance and comfort. The LUNA® X5 is the most visually appealing ceiling hoist solution available today, offering a sleek and discreet profile that blends into domestic settings. For homeowners hesitant to install a hoist due to visual impact, LUNA® X5 provides a solution that is both functional and stylish.

This aesthetic advantage improves user satisfaction and increases the likelihood of consistent use—leading to better outcomes in care and independence.

Superior Technical Performance: Built for Every Environment

From private homes to care facilities with complex architectural constraints, LUNA® X5 outperforms with best-in-class lifting height and strap length. This versatility ensures it can handle even the most challenging installations without compromise.

For construction scenarios with limited ceiling space or unusual layouts, LUNA® X5 provides the adaptability and reach that other systems simply can’t match. This reduces the need for costly structural modifications or supplementary equipment.

Value Beyond the Price Tag

Choosing a ceiling hoist isn’t just about saving pennies at checkout—it’s about ensuring reliability, minimising long-term costs, and providing a product that users feel comfortable and confident using every day.

With…

Simplicity

Reduced service and maintenance costs, and faster repair turnaround times.

Design

Superior aesthetics for greater user acceptance, with embedded flexibility.

Sustainability

Market-leading technical specifications, with tracks made from a minimum of 75% recycled aluminium.

TCO

Proven better value than alternatives within 18 months.

…the LUNA® X5 ceiling hoist emerges not just as a contender—but as the smarter investment.